At the beginning of August I went to check my Hotmail account for new messages. While there I noticed 3 undeliverable messages returned. Messages I never sent out. I went directly to change my password since I figured someone had hacked my account.
I took the steps to change my password, but when it asked me to re enter my password, i got a message saying oops it looks like someone else has gained access to your account and would not take my password. I again followed the instructions on how to gain access back. I asked to have the information sent to another email account that I had listed. I was to wait about 24 hours for a response, but doesn’t usually take that long.
next day, 24 hours later I checked my email to see if I had a response from MSN/Microsoft. I did not get a message in my inbox or junk folder. So I again went back to Hotmail sign in page to start again the process i did the day before, with no response again.
By now I was very frustrated that I was going to lose my email account of 14 years, all my contacts and important emails I had not moved yet. I decided to send a direct email to abuse at Microsoft hoping that I would get a response from them on how I would get my account back.
Well by now I am sure you have guessed that I did not get a response from them. More frustrated then ever now.
when I got my Samsung Fascinate phone I added the app so I could have access to it while I was out. Some how I added that account twice. I tried to sign in and it asked for my password, of course it was incorrect. The 2nd one I am still receiving and viewing the emails but if I respond I will lose it. I will be removing it from my phone soon. I just need to know who sends me emails and change my email with those websites.
I do not know how someone hacked my account. I am very careful with emails, I can usually tell bogus from real, even when coming form people I know. I guess it doesn’t matter how secure and safe you think you are….you are not..
Gmail for me now, what about you?